Your privacy is our priority. This document clearly explains how Royal47 collects, uses, stores, and protects the personal information of every player in Malaysia. Please read it carefully before using our platform.
Six core principles that define how Royal47 protects every player's personal information on our platform.
All information transmitted between your device and Royal47's servers is encrypted using 256-bit SSL – the same standard used by Malaysian digital banking services such as Maybank2u and CIMB Clicks.
Royal47 never sells, rents, or commercialises players' personal data to any third party. Your information is used solely for platform operations and to improve your gaming experience.
All deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other local payment methods are processed through channels that comply with international PCI-DSS security standards.
You have the right to access, correct, or request deletion of your personal data at any time. Royal47 will process such requests within 24 business hours through our support channels.
Players can manage cookie settings and tracking preferences through the privacy settings panel within the platform. Non-essential cookies can be disabled without affecting Royal47's core functionality.
Royal47 operates in accordance with internationally recognised data protection principles, ensuring Malaysian players receive the highest level of privacy protection we can provide.
Effective Date: 1 January 2026 · Version 3.1 · Bahasa Malaysia
Royal47 takes our responsibility to every player's privacy seriously. This Privacy Policy sets out in detail how Royal47 collects, processes, stores, and protects the personal information you provide to us when using our website, mobile app, and all services associated with the Royal47 platform.
This policy applies to all users of the Royal47 platform, including casual visitors, registered players, and anyone who interacts with any Royal47 service in Malaysia. By accessing or using our platform, you agree to the data collection and processing practices described in this document.
This Privacy Policy should be read together with the Terms & Conditions and Responsible Gaming Policy Royal47, which together form the complete agreement between you and our platform.
If you have any questions about how we handle your personal data, please contact our Data Privacy Officer by email at support@royal47.click. We are committed to responding to all privacy-related enquiries within 24 business hours.
Royal47 collects various types of personal information from our users. This data collection is carried out solely for legitimate purposes necessary to deliver our platform services effectively. The types of data we collect include:
Registration & Identity Information:
Financial & Transaction Information:
Technical & Usage Information:
Royal47 does not directly collect credit or debit card information. All payments are processed through licensed third-party payment providers that comply with PCI-DSS standards. Your card number never passes through or is stored in our systems.
All personal data collected by Royal47 is used solely for legitimate, necessary purposes that are proportionate to the operational needs of our platform. We do not use your data for purposes unrelated to the services you use.
The primary purposes for which your personal data is used at Royal47 are as follows:
If you no longer wish to receive marketing communications from Royal47, you may opt out at any time via the unsubscribe link in any email, or by updating your communication preferences in your account settings. Opting out of marketing communications will not affect essential service communications.
Royal47 does not sell, rent, or commercialise player personal data to any third party for their marketing or commercial purposes. This is our absolute commitment to all players in Malaysia.
However, there are limited situations where Royal47 needs to share data with certain parties to keep the platform functioning properly and to comply with legal obligations:
Every third party that receives data from Royal47 is bound by a strict confidentiality agreement and is only permitted to use that data for the specific agreed purposes. We actively monitor third-party compliance with these agreements.
Royal47 does not share your betting activity history, gaming habits, or personal financial information with any advertisers, social media companies, or other commercial parties. Your data is not a product we sell.
Royal47 invests seriously in security infrastructure to ensure that every player's personal and financial data is protected to the highest level we can provide. The key security measures we employ are:
While Royal47 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. We therefore also encourage players to take protective measures on their own end, such as using strong passwords, not sharing login credentials, and enabling 2FA on their accounts.
In the event of a data security breach affecting players' personal information, Royal47 will notify affected players promptly via their registered email address and take immediate steps to limit the damage.
Royal47 uses cookies and similar tracking technologies to enhance the user experience, understand how players use our platform, and maintain the security of login sessions. The following are the types of cookies we use:
Players can manage their cookie settings through the privacy dashboard within the Royal47 platform, or through their web browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. Essential cookies cannot be disabled as they are required for the platform to operate securely.
Royal47 retains players' personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered or accessed again.
To enable Royal47 to deliver HD Live Casino, live sports, and a fully functional betting platform for Malaysian players, some data may be processed by server infrastructure or service providers operating outside Malaysia.
In all cases of cross-border data transfers, Royal47 ensures that:
Royal47's Live Casino streaming infrastructure uses a global CDN to ensure stable HD broadcast quality for Malaysian players across all regions – from Kuala Lumpur to Sabah and Sarawak. Data passing through this CDN is fully encrypted and cannot be read by any unauthorised party.
Royal47 respects every player's right to control their personal information. You have the following rights regarding the personal data we hold about you:
To exercise any of the rights above, please send a written request to support@royal47.click with the subject line "Data Privacy Request". We will acknowledge receipt of your request within 24 hours and process it within 30 business days. No charges apply for reasonable requests.
The Royal47 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that we have collected data from anyone under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on Royal47, please contact us immediately at support@royal47.click.
Royal47 conducts age verification during the registration process. Players who attempt to register without meeting the 18-year age requirement will have their registration declined. We also reserve the right to request age verification documents at any time as an additional safeguard.
The Royal47 platform integrates services from third-party providers to deliver a complete gaming experience — including Live Casino game providers, payment processors, and live sports streaming infrastructure. Each of these integrations involves a degree of data sharing to enable the services to function.
It is important to understand that each of these third-party providers has its own privacy policy governing how they handle the data they receive. Royal47 recommends that players read the privacy policies of the payment providers they use, such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and the banks supporting FPX.
Royal47 is not responsible for the privacy practices of third-party providers. However, we only work with providers we trust to uphold strong privacy and security standards. All our third-party providers are bound by strict data confidentiality agreements.
Royal47 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate operational reasons. We are committed to providing reasonable notice before any material amendments take effect.
When we make significant changes to this Privacy Policy, we will:
Continued use of the Royal47 platform after an amendment's effective date constitutes acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account before the amendment takes effect. Any queries regarding changes to the Privacy Policy may be directed to us by email at support@royal47.click.
These are not just words in a document — they are the operating principles that define how we handle your data every single day.
We never sell, rent, or commercialise player data to any party. This is not merely a policy statement — it is a firm line we will never cross.
Your data is encrypted not only during transmission, but also while stored in our systems. Without the correct key, your data cannot be read by anyone.
From accessing your data to requesting its deletion — all privacy rights can be exercised simply by contacting us. No complicated bureaucracy, no hidden fees.
Deposits via TNG, GrabPay, DuitNow, or FPX are processed through PCI-DSS compliant channels. Your bank account number or digital wallet details are not stored in plain text in our systems.
In the event of any security incident affecting your data, we are committed to notifying you promptly and providing full details of the actions taken.
We believe players have the right to understand how their data is handled, in a language they're comfortable with. That's why this Privacy Policy is available in full in Bahasa Malaysia.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact Royal47's Data Privacy Officer by email at support@royal47.click or via live chat within the platform. This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Royal47.
A platform that respects your privacy starts with a clear and transparent policy. Join over 850,000 Malaysian players who have trusted Royal47 for a safe and enjoyable gaming experience.